EMERGENCY CALLOUT
Plumbing emergencies can be a real problem and finding a reliable 24 hour plumber to deal with your leaking pipes, sink, drain or toilet is a challenge.
Thanet Heating provide a full 24 hour emergency rapid response service - from fixing burst and leaking pipes to repairing toilet cisterns to a burst gas pipe - you can be assured all work is undertaken by highly trained and experienced professionals.
Important Information - The vast majority of callouts are in connection with gas and water leaks
What to do if you smell gas:
- Extinguish all flames. Put out cigarettes. Do not light matches. Do not operate electrical appliances as they may create a spark.
- Turn off all gas appliances. Make sure that all pilot lights are out.
- Open all windows and doors to reduce the chance of a gas build up.
- Contact Thanet Heating immediately.
- If you still smell gas, or you think that gas is still escaping, turn off the main gas tap at the meter [if you know how] then vacate the premises until we arrive.
What to do if you have a water leak:
Water leaks can cause much damage to property and posessions, but please remember - safety first. If major leak......
- Turn off the stop cock; this is usually situated under the sink (but could be in the bathroom, hall or under the stairs).
- Could it affect the electrical system? If so, turn off the electrical installation at the main fuse box.
- Phone our emergency contact number: 01843 223458 and we will assess and advise you over the phone until we arive there.
